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What is our return Policy?
Customer Satisfaction is our #1 Goal. If for any reason you may want to return your unused, unwashed, undamaged product for a full refund, we will be happy to issue a full refund (minus the shipping fee). We do offer exchanges, if your garment is too big or too small we will be happy to exchange the garment but you are responsible for shipping and handling charges. If you have an exchange, we recommend you ship your item with a carrier that provides tracking information as well as insurance. Trooper Clothing will not be held liable for products lost in transit.
Order Processing Period
We do our very best to try to process and send your order out within 24 hours after we receive it. (Excluding holidays and weekends)
We have a flat shipping rate of $7.95 (excludes boots). We generally ship Priority Mail and orders usually take 2-3 business days to receive. Should your shipment be going to an APO or an FPO, the flat shipping rate of $7.95 applies (excludes boots). Boots will not be shipped to a PO Box. If you are shipping overseas, we will be happy to get you a quote and ship your items based on the added shipping quote you receive from us. If you have any shipping questions please contact us at firstname.lastname@example.org and we will be glad to get your questions answered.