Shipping And Returns

What is our return Policy?

Customer Satisfaction is our #1 Goal. If for any reason you may want to return your unused, unwashed, undamaged product for a full refund, we will be happy to issue a full refund (minus the shipping fee). We do offer exchanges, if your garment is too big or too small we will be happy to exchange the garment but you are responsible for shipping and handling charges. If you have an exchange, we recommend you ship your item with a carrier that provides tracking information as well as insurance. Trooper Clothing will not be held liable for products lost in transit.

Order Processing Period

We do our very best to try to process and send your order out within 24 hours after we receive it. (Excluding holidays and weekends)

Shipping

We have a flat shipping rate of $7.95 (excludes boots). We generally ship Priority Mail and orders usually take 2-3 business days to receive. Should your shipment be going to an APO or an FPO, the flat shipping rate of $7.95 applies (excludes boots). Boots will not be shipped to a PO Box. If you are shipping overseas, we will be happy to get you a quote and ship your items based on the added shipping quote you receive from us. If you have any shipping questions please contact us at support@trooperclothing.com and we will be glad to get your questions answered.

2 thoughts on “Shipping And Returns

  1. susan says:

    wanted to buy trooper jacket/pant/hat for 4-5year old boy. wears size 4 or 5 have no idea what size to get .his measurement are neck11″,chest21″,arm 12″,waist19″,inseam16″. the belt says 36″, that’s my husbands size,is that the childrens size belt? thanks, any help is appreciated.My grandson wears a size 4 or 5 from store. he is regular size for his age.

    • rich forsyth says:

      Susan,
      We have added the size chart for the jackets under each of the listings. I hope this will help you find the ideal size for your Grandson. Sounds like the belt is an adult size. We do offer children’s belts as well. Please feel free to call us if you have any other questions and we will be glad to help! Our number is (210)653-3992.

      Thanks,
      Team Trooper

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